AI you can defend in a board meeting. We build LLM applications, retrieval assistants, and custom models that hold up on your data, not on a demo dataset.
The hard part is almost never the model. It is your data, the evaluation set that proves the thing works, and the integration that puts a prediction in front of someone who will act on it.
You're not hiring “an offshore team.” You're hiring a delivery partner accountable for results, with the security posture, communication, and seniority US buyers expect.
01
US Time-Zone Overlap
Real-time collaboration during your working hours. Daily standups, same-day answers, no 12-hour lag on decisions.
02
Senior-Only Engineers
Every engineer on your project has 5+ years shipping production software. No juniors billed as seniors, no learning on your budget.
03
End-to-End Ownership
Product strategy, UX, engineering, QA, DevOps, and post-launch support under one roof. One accountable partner, not five vendors.
04
Security & Compliance First
SOC 2-aligned processes, ISO 27001 practices, and experience with HIPAA, GDPR, and PCI DSS. Your data and your users are protected by default.
Strategy to Production
What Do AI Development Services Include?
AI development services cover the work between a business problem and a model running in production: use case selection, data engineering, model development or LLM integration, evaluation, deployment, and monitoring. Softaims assembles vetted ML engineers, data engineers, and MLOps specialists around your problem, and starts by proving the use case is worth building.
Use case first, model second
We scope for value and feasibility before anyone trains anything.
Your data stays yours
No training on your data, no reuse across clients, deletion on request.
Evaluated, not just demoed
Judged on data the model has never seen, by the people who will use it.
Built to be maintained
Monitoring, retraining, and cost controls handed over with the system.
Our AI and Machine Learning Services
Every engagement below starts the same way: a use case worth the spend, data that can support it, and an agreed way to tell whether the result is good enough.
AI Strategy & Consulting
A short engagement that ends with a ranked list of use cases, a build or buy call on each, and an honest read on whether your data can support them yet.
Ranked, not brainstormed
Every candidate use case scored on value, data readiness, and risk before it gets a budget.
We will tell you not to build
Plenty of AI ideas are better served by a rules engine or a tool you can buy today.
AI Solutions
AI Systems We Build
Grouped by the problem they solve, not by the model behind them. Open one to see what is actually involved.
Operations & Back Office
Customer-Facing AI
Prediction & Risk
Operations & Back Office
Document processing
Invoices, claims, contracts and forms read, checked and posted into your system, so a person only handles the ones the model flagged as uncertain.
Typically includes
OCR on scanned documents
Field extraction and validation
Confidence-based human review
Internal knowledge assistants
Staff ask a question in plain language and get the answer from your policies, runbooks and closed tickets, with a link to the paragraph it came from.
Typically includes
Source citations
Permission-aware retrieval
Answer feedback loop
Visual quality inspection
Cameras on the line catch defects, missing parts and label errors to the same standard on the night shift as on the day shift.
Typically includes
Defect detection models
Edge and on-device inference
Operator review console
AI-assisted workflow automation
Triage, routing and approvals handled by a model where the rules were always too fuzzy to write down, with a person waiting on the exceptions.
Typically includes
Classification and routing
Exception queues
Decision audit log
Demand and inventory forecasting
Forecasts per SKU and location that account for seasonality, promotions and supplier lead times, so buyers stop planning from last year's spreadsheet.
Typically includes
SKU and location level
Promotion and seasonality effects
Forecast accuracy tracking
Support assistants
An assistant that answers common customer questions from your help center and order data, then hands over to an agent with the whole conversation attached.
Typically includes
Grounded in your content
Clean handover to agents
Containment reporting
Recommendations and personalization
Product, content and next-step suggestions built from real behavior, tuned for the metric you are measured on rather than for click-through alone.
Typically includes
Behavioral and content signals
Cold-start handling
A/B tested rollout
Conversational and voice agents
Chat and voice agents that finish a task, book it, reschedule it, check a balance, instead of collecting details and passing them to a human anyway.
Typically includes
Task completion, not chat
Telephony and web channels
Escalation rules
Semantic search
Search that matches what someone meant rather than the exact words they typed, across catalogs, documentation and media libraries.
Typically includes
Vector and keyword hybrid
Synonym and typo tolerance
Relevance tuning
AI features in your product
Drafting, summaries, autofill and smart defaults added to the product you already sell, metered so the token bill cannot outrun the price of the plan.
Typically includes
Usage metering and limits
Per-tenant model settings
Fallback when a provider fails
Churn and retention models
Which accounts are about to leave, what the model is reacting to, and which of them a save offer would genuinely change.
Typically includes
Account-level risk scores
Reason codes per account
Save-offer targeting
Fraud and anomaly detection
Suspicious transactions and account behavior flagged as they happen, tuned to a false-positive rate your review team can actually work through.
Typically includes
Real-time scoring
Tunable alert thresholds
Analyst review queue
Pricing and revenue models
Price and discount recommendations shaped by demand, competition and margin, with limits so no model quietly prices you into a loss.
Typically includes
Elasticity modeling
Margin floors and caps
Scenario simulation
Credit and underwriting scoring
Risk scoring for lending and insurance decisions, built to be explained to a regulator and to a declined applicant, not only to a data scientist.
Typically includes
Explainable model output
Adverse action reasons
Bias and fairness testing
Model monitoring and governance
A record of which model version made which decision, how it is performing now and who approved it, ready before the first audit asks for it.
Secure, compliant financial software, payments, lending, wealth, and trading platforms. PCI DSS-aware builds with fraud controls and audit trails from day one.
The main challenge was building a Python-based academic analytics layer without replacing the LMS.
Solution
The solution was a Python-based education analytics system that automated LMS data ingestion, standardized attendance and progress calculations, identified at-risk students, forecasted course completion, and generated advisor-ready reports. LearnBridge kept its existing LMS while Python became the operational intelligence layer for academic support.
Result
Manual reporting time dropped from 3.5-5 hours per day to under 45 minutes of review.
The main challenge was creating a Python-based analytics layer that could process large volumes of time-series meter data, detect problems early, forecast consumption, and support operational decisions without replacing existing metering or billing systems.
Solution
The solution was a Python-based energy analytics system that automated meter data ingestion, validation, consumption calculation, anomaly detection, forecasting, and operational reporting. VoltGrid kept its existing metering and billing systems, while Python became the intelligence layer that turned raw meter readings into reliable operational insight.
Result
Manual data cleaning time dropped from 4-6 hours per day to under 50 minutes of review.
The main challenge was improving inventory visibility and replenishment accuracy without replacing the POS or ERP systems.
Solution
The solution was a Python-based retail intelligence system that automated data ingestion, cleaned product and store records, forecasted SKU-level demand, generated replenishment recommendations, identified stockout and overstock risk, and delivered consistent reports to planners and store managers. UrbanCart kept its existing POS and ERP systems while Python became the decision-support layer for inventory operations.
Result
Manual reporting time dropped from 4-5.5 hours per day to under 45 minutes of review.
The main challenge was improving clinic planning and appointment reliability without replacing the existing patient management system.
Solution
The solution was a Python-based clinic operations analytics system that automated appointment data cleaning, standardized utilization reporting, forecasted appointment demand, identified no-show risk, and highlighted open capacity. CarePath kept its existing patient management system, while Python became the analytics layer that helped clinic teams make faster and better scheduling decisions.
Result
Manual reporting time dropped from 3-4 hours per day to under 40 minutes of review.
The main challenge was automating reconciliation and reporting without disrupting finance operations or replacing the accounting platform.
Solution
The solution was a Python-based reconciliation and reporting platform that automated file ingestion, standardized transaction data, applied matching rules, classified exceptions, detected unusual financial patterns, and exposed results through reports and API endpoints. The accounting platform remained unchanged, but Python became the control layer between raw financial files and trusted reporting.
Result
Daily reconciliation time dropped from 3.5-5 hours to under 50 minutes of review.
The main challenge was to build a Python-based operations intelligence layer without replacing RouteWise's existing ERP, WMS, or carrier systems.
Solution
The solution was a Python-based operations intelligence system built around automated ingestion, validation, transformation, exception detection, forecasting, and dashboard delivery. RouteWise kept its existing ERP, WMS, and carrier tools, but Python became the layer that standardized data and converted fragmented operational signals into actionable decisions.
Result
Manual reporting time dropped from 4.5-6 hours per day to less than 45 minutes of review time.
Don't take our word for it. Here's what founders and engineering leaders say about working with us.
Eddie Flaisler, Ex-VP Engineering at Uber: Softaims made hiring remote developers effortless. The talent matched our requirements perfectly, and collaboration with the team was extremely efficient.
Daniel Russo, ScaleUp software: Working with Softaims allowed us to quickly onboard highly skilled engineers who integrated seamlessly with our team. The experience was smooth and the results exceeded our expectations.
Kirill, CT0 at EdAider: The Softaims platform gave us access to developers who immediately added value. Their expertise and professionalism made the entire process seamless.
Spencer Scott, Hello Median: Softaims helped us scale our engineering team quickly. The quality of the developers and the speed of onboarding were impressive.
Yoav Shalmor, CEO at Stads.io: Hiring through Softaims was straightforward and effective. We were able to collaborate with skilled engineers who understood our technical needs.
Nathan Ruff, CEO at Onenine: Softaims provided us with experienced developers who contributed immediately to our projects. The process was efficient and the results were excellent.
Elliot Tousley, CEO at Sparklaunch Media: Softaims provided us access to highly skilled remote engineers who contributed immediately. The process was efficient, and the quality of work exceeded our expectations.
Max Baehr, CEO at Lovart: Hiring through Softaims was seamless. We were able to find developers who perfectly matched our technical requirements and collaborated effectively with our in-house team.
Softaims made hiring remote developers effortless. The talent matched our requirements perfectly, and collaboration with the team was extremely efficient.
eddie flaisler
Ex-VP Engineering at Uber
Working with Softaims allowed us to quickly onboard highly skilled engineers who integrated seamlessly with our team. The experience was smooth and the results exceeded our expectations.
daniel russo
ScaleUp software
The Softaims platform gave us access to developers who immediately added value. Their expertise and professionalism made the entire process seamless.
kirill
CT0 at EdAider
Softaims helped us scale our engineering team quickly. The quality of the developers and the speed of onboarding were impressive.
spencer scott
Hello Median
Hiring through Softaims was straightforward and effective. We were able to collaborate with skilled engineers who understood our technical needs.
yoav shalmor
CEO at Stads.io
Softaims provided us with experienced developers who contributed immediately to our projects. The process was efficient and the results were excellent.
nathan ruff
CEO at Onenine
Softaims provided us access to highly skilled remote engineers who contributed immediately. The process was efficient, and the quality of work exceeded our expectations.
elliot tousley
CEO at Sparklaunch Media
Hiring through Softaims was seamless. We were able to find developers who perfectly matched our technical requirements and collaborated effectively with our in-house team.
max baehr
CEO at Lovart
Softaims made hiring remote developers effortless. The talent matched our requirements perfectly, and collaboration with the team was extremely efficient.
eddie flaisler
Ex-VP Engineering at Uber
Working with Softaims allowed us to quickly onboard highly skilled engineers who integrated seamlessly with our team. The experience was smooth and the results exceeded our expectations.
daniel russo
ScaleUp software
The Softaims platform gave us access to developers who immediately added value. Their expertise and professionalism made the entire process seamless.
kirill
CT0 at EdAider
Softaims helped us scale our engineering team quickly. The quality of the developers and the speed of onboarding were impressive.
spencer scott
Hello Median
Hiring through Softaims was straightforward and effective. We were able to collaborate with skilled engineers who understood our technical needs.
yoav shalmor
CEO at Stads.io
Softaims provided us with experienced developers who contributed immediately to our projects. The process was efficient and the results were excellent.
nathan ruff
CEO at Onenine
Softaims provided us access to highly skilled remote engineers who contributed immediately. The process was efficient, and the quality of work exceeded our expectations.
elliot tousley
CEO at Sparklaunch Media
Hiring through Softaims was seamless. We were able to find developers who perfectly matched our technical requirements and collaborated effectively with our in-house team.
max baehr
CEO at Lovart
Data Protection & Compliance
Your data handled to the standards your auditors expect
GDPR
Data protection
SOC 2
Aligned processes
ISO 27001
Security practices
HIPAA
Healthcare-ready
Awards & Recognition
Our industry recognition is a testament to our rigorous vetting process and the impactful digital solutions we deliver. From connecting clients with top-tier global talent to building scalable web and mobile apps, our commitment to excellence sets us apart.
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Horizon Award (Gold)
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Insights & Resources
Guides and playbooks on building, hiring, and scaling software teams.
AI development services are the engineering and advisory work that turns a business problem into a working AI system. That usually means picking the use case, preparing the data, building or fine-tuning a model, wiring it into a product or workflow, and monitoring it once it is live. Consulting-only engagements stop after the first step.
A focused proof of concept typically runs $15K to $40K. A production LLM application or a custom model inside a live workflow usually lands between $60K and $200K, and enterprise programs with heavy data work run higher. What moves the number most is the state of your data, not the model. After a free discovery call we come back with a scoped estimate, no obligation.
A proof of concept on data you already hold typically takes 4 to 6 weeks. A model or LLM application serving real users usually runs 3 to 5 months, and data preparation is often the longest stretch of that. Sprints are two weeks, so you see the model's output on your own data long before launch.
When the decision you want to automate depends on data only you hold, and it repeats often enough that a small gain in quality pays for the build. If a tool you can buy already does most of the job, buy it and spend the budget on integration instead. We say that to clients more often than you might expect from an AI vendor.
Yes. Most AI work we do goes into systems that already exist: a CRM, an ERP, a support desk, or a product with paying users. The model sits behind an API and its output appears in the screens your team already works in. The integration and the data plumbing usually take longer than the model itself.
It depends on the task, not on a universal minimum. Fine-tuning a language model for a narrow job can work from a few hundred good examples. A tabular prediction model usually wants thousands of labeled outcomes. A retrieval assistant needs no training data at all, only documents worth searching. We check this in week one, because it decides whether the project is viable.
Start with an existing foundation model through an API. It is faster to trial, cheaper to abandon, and it improves without you doing anything. Move to fine-tuning when prompt work stops closing the quality gap, and to a self-hosted open-weight model when data residency, unit cost at volume, or latency makes the API the wrong fit. Training a foundation model from scratch is almost never the right call for a business application.
No. Your data is used to build your system and nothing else. We do not train shared models on it, we do not reuse it for another client, and we configure commercial model providers so training on your inputs is turned off. Retention and deletion terms are written into the contract, and we delete on request.
You do, 100%. The code, the trained model weights, the fine-tuning datasets, the prompts, and the evaluation sets are yours, assigned in the contract, including anything derived from your data. We sign NDAs on request. Where a third-party model is part of the system, we tell you upfront what its license permits so nothing surfaces later at renewal.
Against a test set and a pass mark agreed with you before the build starts, never against a demo. We define what a correct answer looks like for your use case, hold back data the model never sees, and have your subject matter experts grade a sample of the output. Your team signs off on the result. If it does not clear the bar, we say so instead of shipping it.
Start Your AI & Machine Learning Project
Book a free 30-minute discovery call. We'll discuss your goals, give you honest feedback, and outline a plan. No obligation, NDA on request.