Product & Interface Design

UI/UX Design Services

Interfaces people understand without a tutorial. We research, prototype, and design web, mobile, and SaaS products for US companies.

Design here does not stop at a good-looking screen. You get research your team can act on, prototypes that have already been through a test session, and Figma files annotated closely enough that engineers build them without a round of clarifying questions.

  • NDA on request
  • No obligation
  • Reply within 24h
  • You own the IP

Tell us about your project

Get a senior engineer's take and a realistic plan. No obligation.

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NDA on request · We reply within 24 hours

Trusted by US companies for UI/UX Design

Austin Eats Food ToursBabyscriptsCharleys CheesesteaksCharmPassClassCalcField AgentJOB TODAYKETVOwnerSeatGeekSliceSpotHeroThe Crawfish AppTrucker Path
  • 10+Years building software
  • 500+Senior engineers
  • 230+Products shipped
  • 4.5On Trustpilot

Research to Handoff

What Do UI/UX Design Services Cover?

UI/UX design services turn a product idea into screens people can use without being taught. Softaims covers the full arc: user research, information architecture, wireframes, clickable prototypes, visual design, a component-level design system, usability testing, accessibility to WCAG, and annotated handoff files your engineers build from without guessing.

  • Senior product designers

    Top 3% talent with shipped web, mobile, and SaaS interfaces behind them.

  • Evidence, not opinions

    Flows tested with real users before anyone argues about button color.

  • You own every file

    Editable Figma sources, the design system, and raw research stay yours.

  • Built to be built

    Specs, tokens, and states engineers can implement without reinventing them.

Why Softaims

Why US Companies Choose Softaims as Their UI/UX Design Company

You're not hiring “an offshore team.” You're hiring a delivery partner accountable for results, with the security posture, communication, and seniority US buyers expect.

Our UI/UX Design Services

Design work that ends in something buildable: research findings, a tested prototype, a component library, and files your engineers can open and implement.

UX Research & Discovery, part of Softaims UI/UX Design Services

UX Research & Discovery

We interview your users, watch session recordings, and read your analytics before drawing anything. What comes back is a ranked list of where people give up, with evidence attached to each one.

  • A ranked list of failure points

    Every problem tied to a recording, a metric, or a quote from a real user.

  • Personas that survive contact

    Built from interviews you can watch, not from a whiteboard guess.

Products & Interfaces

What We Design

Different products fail in different places. Pick the one closest to yours to see where we start.

Enterprise & Internal Tools

Customer-Facing Products

Data & Complex Interfaces

Enterprise & Internal Tools

Admin & back-office consoles

The screens your own staff sit in all day, where one saved click per record is worth more than any amount of visual polish.

Typically includes

  • Bulk actions and filters
  • Keyboard-first navigation
  • Audit and activity views

Domain Expertise

Industries We Serve

Domain expertise matters. We build for the regulations, users, and edge cases specific to your industry.

Don't see your industry?

From fintech compliance to healthcare interoperability, our teams pick up your sector's edge cases fast.

Book a Discovery Call
  • Secure, compliant financial software, payments, lending, wealth, and trading platforms. PCI DSS-aware builds with fraud controls and audit trails from day one.

    Read a Fintech case study
  • HIPAA-conscious patient portals, telehealth, EHR integrations, and clinical dashboards that protect PHI and pass compliance review.

    Read a Healthcare case study
  • High-conversion storefronts and headless commerce that stay fast under peak load, plus inventory, checkout, and ERP integrations.

    Read an E-commerce case study
  • Learning platforms, LMS, and education analytics built for engagement and scale, from cohort tools to adaptive learning.

    Read an EdTech case study
  • Fleet, freight, and supply-chain platforms with real-time tracking, route optimization, and dashboards that turn data into decisions.

    Read a Logistics case study
  • Booking engines, itinerary tools, and hospitality platforms built for high availability and real-time inventory.

    Read a Travel case study
  • Property platforms, CRM, and portals with listings, virtual tours, and transaction management.

    Read a Real Estate case study
  • Energy analytics, grid monitoring, and sustainability dashboards that handle high-volume sensor and time-series data.

    Read an Energy case study

Pricing

How Much Do UI/UX Design Services Cost in the USA?

Every project is different, but here's honest, real-world budgeting so you can plan, no “it depends” runaround.

What Drives Your UI/UX Design Cost

  • Scope and number of features
  • Third-party and legacy system integrations
  • Compliance requirements (HIPAA, SOC 2, PCI DSS)
  • Team size and engagement model
  • Design complexity and platform count (web/mobile)
Get a Detailed Estimate for Your Project

Our Process

Our UI/UX Design Process

A transparent, six-phase process with clear deliverables at every step. You always know what's happening and what's next.

  1. 1

    Discovery

    We map your goals, users, and constraints. Deliverables: product requirements, scope, and a realistic roadmap.

    ~1 to 2 weeks

  2. 2

    Design

    UX/UI design and technical architecture. Deliverables: clickable prototype, system design, tech-stack decisions.

    ~2 to 3 weeks

  3. 3

    Planning

    Sprint plan, milestones, and team allocation. Deliverables: backlog, timeline, and delivery plan you sign off on.

  4. 4

    Development & Testing

    Two-week sprints with working software at the end of each. Deliverables: shippable increments, automated tests, sprint demos.

  5. 5

    Deployment

    CI/CD release to production with monitoring in place. Deliverables: live product, deployment pipeline, documentation.

  6. 6

    Support & Maintenance

    Ongoing support, monitoring, and iteration. Deliverables: SLAs, bug fixes, and a roadmap for what's next.

UI/UX Design Case Studies and Results

Real projects, real outcomes. Here's what we've shipped for companies like yours.

  • Slice: 85 Percent Faster App Launch and 25 Percent Order Lift with Cold-Start Optimization
    Slice Solutions, Inc.Local food delivery / restaurant loyalty platform

    Slice: 85 Percent Faster App Launch and 25 Percent Order Lift with Cold-Start Optimization

    Challenge

    Slice - Order Local Pizza faced 6.4-second cold app launches, UI stalls on menu load, and sub-benchmark conversion rates, driving high drop-off and $120k annual support costs.

    Solution

    Softaims architected a cold-start launch and main-thread decoupling solution for Slice, leveraging pre-compiled modules, Rust-powered bridges, and skeleton UI shells to deliver a seamless, sub-second user experience. The phased 16-week delivery achieved a dramatic speedup, cost savings, and improved user retention.

    Result

    Cold start latency reduced from 6.4s to 950ms (85% improvement)

    React 18Next.jsNode.jsPostgreSQL 16
    Read Case Study
  • SeatGeek: Adaptive Streaming and 98 Percent Faster Event Video for Mobile Ticketing
    SeatGeek, Inc.Live events ticketing and marketplace

    SeatGeek: Adaptive Streaming and 98 Percent Faster Event Video for Mobile Ticketing

    Challenge

    SeatGeek’s mobile ticketing platform faced critical engagement loss from 18-second video buffering, UI freezes in 37% of live preview sessions, and cart abandonment due to slow 'view-from-seat' asset loads.

    Solution

    Softaims architected and delivered an adaptive bitrate streaming and low-latency media engine for SeatGeek’s mobile app, leveraging React Native, asynchronous decoding, and predictive caching. In just 16 weeks, the new solution cut video startup time to sub-500ms, lifted concurrent stream capacity 8-fold, and achieved a 16-point boost in purchase conversion.

    Result

    Initial video play latency reduced from 18 seconds to 400 milliseconds, a 98% improvement.

    React 18Next.jsNode.jsPostgreSQL 16
    Read Case Study
  • Owner.com: Instant Branded Checkout and 92 Percent Faster Mobile Ordering
    Owner.comRestaurant Technology

    Owner.com: Instant Branded Checkout and 92 Percent Faster Mobile Ordering

    Challenge

    Owner.com’s legacy mobile ordering experience imposed a 10-second checkout lag and generic UI, driving a 20 percent cart abandonment rate and costing independent restaurants close to $1.5M in lost orders each year.

    Solution

    Softaims delivered a React Native branded checkout flow, integrated Apple Pay/Google Pay for instant wallet ordering, implemented AWS serverless backend for 5x capacity, and embedded privacy-first controls aligned with California CPPA/CCPA compliance. The 16-week agile rollout ensured zero downtime, rapid A/B validation, and seamless handover to Owner.com operations.

    Result

    Checkout latency reduced from 10 seconds to 800ms (-92 percent).

    React NativeNode.jsPostgreSQL 16AWS Lambda
    Read Case Study
  • JOB TODAY: 12x Faster Candidate-Matching Engine and Zero-Downtime Mobile Modernization
    JOB TODAYHiring Platform

    JOB TODAY: 12x Faster Candidate-Matching Engine and Zero-Downtime Mobile Modernization

    Challenge

    JOB TODAY, a leading mobile hiring platform with 8 million active users, faced mounting candidate-matching latency, UI lag, and support costs due to technical debt in its legacy mobile stack.

    Solution

    Softaims’ New York engineering team delivered a zero-downtime modernization of JOB TODAY’s iOS and Android apps, implementing a high-performance candidate-matching engine, live chat, and compliance-first data workflows. The result: 12x faster match recommendations, 99.98% crash-free sessions, and full alignment with NY SHIELD Act, NYCDPA, and Local Law 144.

    Result

    Candidate-matching latency reduced from 7.2s to 600ms (12x improvement)

    React NativeSwiftKotlinFirebase
    Read Case Study
  • KETV NewsWatch 7: Real-Time Geolocation & Sub-Second Alert Dispatch for Omaha
    Hearst TelevisionLocal Journalism / News Media

    KETV NewsWatch 7: Real-Time Geolocation & Sub-Second Alert Dispatch for Omaha

    Challenge

    KETV NewsWatch 7 - Omaha, a leading regional news platform, faced delayed breaking news alert delivery (25 seconds+) and significant battery drain due to inefficient geolocation polling and notification handling.

    Solution

    Softaims engineered a real-time geolocation and event-driven dispatch architecture for KETV NewsWatch 7, leveraging adaptive location sampling, WebSocket-based notifications, and edge-aware infrastructure partitioning. The 16-week delivery reduced alert latency to 600ms, cut battery use by 85%, and boosted DAU by 12%-all while ensuring zero downtime and full compliance with Nebraska’s Data Privacy Act.

    Result

    Alert Dispatch Latency: ~25s → ~600ms (-97.6% improvement)

    React 18Next.jsNode.jsPostgreSQL 16
    Read Case Study
  • The Crawfish App: Slashing Cold-Start Time by 85 Percent for Louisiana’s Leading Food Marketplace
    The Crawfish App, LLCFood & Drink Local Marketplace

    The Crawfish App: Slashing Cold-Start Time by 85 Percent for Louisiana’s Leading Food Marketplace

    Challenge

    The Crawfish App, used by over 500,000 crawfish consumers statewide, faced unacceptable cold-launch delays of up to 6.5 seconds on low-end devices during seasonal surges.

    Solution

    Softaims delivered a Launch-Engine with Hermes bytecode pre-compilation, async worker-thread JSON parsing, a virtualized UI cache, and optimized FlatList rendering. This cut cold-start times by 85 percent, eliminated main-thread stalls, and delivered seamless price list loading for Louisiana’s largest crawfish marketplace app.

    Result

    Cold-start latency reduced from 6.5 seconds to 950 ms (-85 percent)

    React 18Next.jsNode.jsPostgreSQL 16
    Read Case Study
01 / 06

Engagement Models

Flexible Engagement Models for UI/UX Design

Work with us the way that fits your stage and budget. Switch models as your needs change.

Tech Stack of our Product Design Teams

Our dedicated product design teams use the following technologies to build modern web applications.

Testimonials

What Our UI/UX Design Clients Say

Don't take our word for it. Here's what founders and engineering leaders say about working with us.

Privacy & Compliance

User research and design data handled the way your policies require

  • GDPR badge

    GDPR

    Data protection

  • SOC 2 badge

    SOC 2

    Aligned processes

  • ISO 27001 badge

    ISO 27001

    Security practices

  • HIPAA badge

    HIPAA

    Healthcare-ready

Awards & Recognition

Our industry recognition is a testament to our rigorous vetting process and the impactful digital solutions we deliver. From connecting clients with top-tier global talent to building scalable web and mobile apps, our commitment to excellence sets us apart.

Rated 5.0 on Clutch, from 3 verified reviews
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Verified Client Reviews

What Our Clients Say on Clutch

5.0 out of 5

Every review below is verified by Clutch, which confirms the reviewer's identity and that they actually worked with us. Read them in full on our profile.

See all 3 reviews on Clutch
  • 5.0Verified

    Custom Software Development for IT Services Company

    Their team was responsive to our needs.
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Would refer
    4.5

    CEO, IT Services Company

    51 to 200 employees

    Jan 2023 to Nov 2024 · Reviewed November 26, 2024

    • Custom Software Development
    • DevOps Managed Services
    • Mobile App Development
  • 5.0Verified

    Staff Augmentation & Custom Software Dev for Software Solutions Co

    They not only completed the project ahead of time but maintained a high standard of code quality and best practices.
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Would refer
    4.5

    CEO, Software Solutions Company

    11 to 50 employees

    Mar 2023 to Jan 2024 · Reviewed September 17, 2024

    • Custom Software Development
    • IT Staff Augmentation
    • IT Consulting
  • 5.0Verified

    POS System Development for Electronic Gadgets Store

    The team took pride in their work; they took it seriously and were highly motivated.
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Would refer
    5.0

    Owner, Phonefix HD

    11 to 50 employees · $10,000 to $49,999

    Jan 2020 to June 2021 · Reviewed October 10, 2022

    • Custom Software Development
    • E-Commerce Development
    • Web Development

Insights & Resources

Guides and playbooks on building, hiring, and scaling software teams.

Frequently Asked Questions

  • Enough to hand your engineers a build-ready spec and nothing you do not need. Every engagement is scoped from the state your product is in: a working app with a confusing checkout gets flow work and testing, a product with no interface yet gets the whole arc from research to handoff. We tell you which parts to skip before you pay for them, and the scope is written down before the first sprint.

  • Design-only work typically runs $8K to $25K for a focused redesign of two or three flows, and $30K to $120K for a full product with research, testing, and a design system. Agency hourly rates commonly sit between $60 and $200. A free discovery call gets you a scoped estimate, with no obligation attached.

  • A focused redesign of a few flows typically takes 3 to 5 weeks. A full product design with research, testing, and a design system usually runs 3 to 5 months. We work in two-week design sprints, so you have something clickable in your hands from the second week onward.

  • UX design decides how the product works: the structure, the flows, and the order things happen in. UI design decides how it looks and responds: type, color, spacing, components, and states. You need both. A polished interface sitting on top of a confusing flow still loses the user at step three.

  • You get editable Figma source files, an interactive prototype, screens for every state, a design system with named tokens and documented components, exported assets, research findings with the session recordings behind them, and handoff documentation covering spacing, behavior, and accessibility notes.

  • You need one as soon as more than one person is drawing or building your UI. Below that it is overhead you will not recover. The signal to watch for is an engineer rebuilding a button that already exists, or two screens shipping with different spacing in the same release.

  • Either one. Some clients take the files to their own engineers, which we support with annotated specs and a Storybook-ready system. Others keep one team through the build, since Softaims has 500+ engineers across web and mobile. Design-only engagements are scoped and priced on their own terms.

  • We design against WCAG 2.2 AA from the first screen rather than auditing at the end. Contrast is checked on every token pair, focus states are drawn for every interactive component, target sizes clear the minimum, and keyboard order is annotated in the handoff file so engineers never have to infer it.

  • Yes, and it is usually the better first move. A UX audit finds the handful of screens costing you the most, and we rebuild only those, most often the ones standing between a visitor and a completed signup. You see whether conversion moves before committing to a wider rebuild.

  • You do, 100%. Editable source files, the design system, exported assets, and every research recording transfer to you, assigned in the contract. We sign an NDA before we look at anything sensitive.

Start Your UI/UX Design Project

Book a free 30-minute discovery call. We'll discuss your goals, give you honest feedback, and outline a plan. No obligation, NDA on request.

  • Free consultation
  • Senior engineers
  • NDA on request
  • You own the IP